MERLON
Field notes

Articles for operators under GenAI pressure.

Essays from the Merlon operator team on how to defend margins, identify data moats, and ship AI products without compromising your niche.

How Professional Services Providers Can Navigate GenAI Disruption illustration
Field Note · May 2024

How Professional Services Providers Can Navigate GenAI Disruption

Signals, risks, and positioning moves for operators facing AI-native competitors—and when to spin up a proprietary product.

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Guide to Building GenAI Native Products for Professional Services illustration
Field Note · April 2024

Guide to Building GenAI Native Products for Professional Services

A practical playbook for packaging workflows, data, and delivery IP into an AI product without breaking client trust.

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